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StepNBuy
StepNBuy

Privacy Policy — How We Collect, Use, and Protect Your Data

Updated 7/01/25

1. Scope of This Policy

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.
It applies to all visitors and customers, including those from the United States, the European Union (GDPR), and other countries.

2. What Data We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Shipping/billing address

  • Country of residence

  • IP address, browser type, and device type

  • Order and browsing history on our site

3. When & Why We Collect Data

We collect your information when you:

  • Register or place an order on our website

  • Subscribe to our newsletter

  • Contact us via email or form

  • Browse our store (some data collected automatically for analytics)

We use this data to:

  • Process and ship your orders

  • Communicate with you about your order

  • Offer customer support

  • Improve our website and services

  • Send marketing emails (only with your consent)

4. Legal Basis for Data Processing (GDPR Compliance)

We process personal data on the following legal bases:

  • Contractual necessity — to fulfill your order (GDPR Art. 6.1(b))

  • Consent — for newsletters or marketing emails (Art. 6.1(a))

  • Legitimate interest — for analytics, fraud prevention, and website improvement (Art. 6.1(f))

5. Data Sharing with Third Parties

We do not sell your personal data.

However, we may share it with trusted third-party services to operate our store, such as:

  • Shipping carriers

  • Payment processors (e.g., PayPal, Stripe)

  • Email marketing platforms

  • Analytics and advertising services (e.g., Google Analytics, Meta/Facebook)

All third parties are required to protect your information under strict confidentiality.

6. Data Retention Period

We retain your data:

  • As long as necessary to fulfill your order and legal obligations

  • Until you withdraw consent (for newsletters)

  • Or up to the maximum limitation period allowed by law (e.g., 6 years for order history)

7. Your Rights Under Data Protection Laws

Depending on your location (especially if you're in the EU or California), you have the right to:

  • Access the personal data we hold about you

  • Correct or update your data

  • Request deletion ("right to be forgotten")

  • Restrict or object to data processing

  • Request a copy of your data (data portability)

  • Withdraw your consent at any time

  • File a complaint with a data protection authority

📧 To exercise these rights, email us at: info@stepnbuy.com
We will respond within 30 days.

 

8. How We Protect Your Data

We take your privacy seriously and use:

  • SSL encryption for secure browsing and checkout

  • Secure servers with restricted access

  • PCI-compliant payment gateways — we do not store credit card info

9. Cookies & Tracking

We use cookies to improve your experience and analyze website traffic.
See our [Cookie Policy] for details on what types we use and how to manage them.

10. Changes to This Privacy Policy

We may update this policy from time to time.
The most current version will always be available on this page.
Please check back periodically for updates.

11. Contact Us

If you have any questions about your data or this policy:
📧 Email: info@stepnbuy.com
📍 Los Angeles, California, USA